Contact us

Use our enquiry form

If your query isn’t urgent, you can use our enquiry form and it will automatically go to the right member of our team.

Telephone numbers:

Reception: 01462 459446

Instrument Loan Scheme: 01462 420748

If course participants need emergency assistance outside these times our Duty Manager can be contacted on 01462 429205.

Reception Opening Hours:

Monday to Sunday 9.00am to 5.00pm

Compliments and complaints

If something at Benslow has been especially pleasing, do let us know. Our team works hard to make sure you have a good experience, and it means a great deal to them to know their efforts are appreciated. Either mention it on the day or use our contact us form above.

We aim to get everything right first time, but we’re human and sometimes mistakes happen.  Please tell us while you’re still here so we have the opportunity to put things right and help you enjoy your visit more.

We are always keen to understand the difference our courses make to people, whether that’s the impact on their learning or to their sense of well being. You’ll receive a survey by email a few days after you get home. Please do let us know how you feel about your course, what went well and whether there is anything we can do to improve.

You will receive a feedback form by email a few days after you go home for any other comments. Be assured these are read and looked at, colleagues receive praise where they are mentioned and we do try to learn from any issues or mistakes to constantly improve your experience.